PeterMD Review: Pricing, Refund Policy & Honest Assessment (2026)

Provider Review

PeterMD Review — Full Profile

Last updated: September 21, 2026 Trustpilot: strongly positive (~14,000 reviews) — third-party rating, not our score

Quick Facts

Care modelFully telehealth
FounderBryan Henry, FNP — family nurse practitioner with an endocrinology specialization; founded 2014
Pricing$79/mo (12-month plan) · $109/mo (6-month) · $139/mo (month-to-month); free shipping
TreatmentsInjectable testosterone cypionate, oral enclomiphene, optional HCG add-on
BBB rating⚠️ Conflicting reports (B vs. F depending on source); not BBB-accredited either way
Refund policy⚠️ All sales final — no returns on prescription products; payment collected before consultation/lab review
Review signalVery large Trustpilot sample (~14,000 reviews) skewing strongly positive, alongside a recurring minority of refund complaints
State availabilityAll states + DC except Alabama and Idaho

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Overview

PeterMD was founded in 2014 by Bryan Henry, FNP, a nurse practitioner with an endocrinology specialization — notably, day-to-day care is led by an NP rather than an MD or DO, despite the branding. It's built around tiered subscription pricing that rewards longer commitments: $79/month if you commit to 12 months, up to $139/month if you'd rather pay month-to-month, with free shipping across every tier. Coverage is broad — every state plus DC except Alabama and Idaho.

The review picture is a genuine mixed bag worth understanding before you pay. PeterMD's Trustpilot sample is enormous (nearly 14,000 reviews) and skews very positive, which is a meaningful trust signal at that scale. But a recurring minority of complaints — both on Trustpilot and with the Better Business Bureau — describe real difficulty getting refunds, and the company's own refund policy explains why: all sales are final, prescription products can't be returned, and because you pay before your consultation and lab review, there's limited recourse if you end up not being approved for treatment. BBB rating reports also conflict (B in some sources, F in others), and PeterMD isn't BBB-accredited either way.

How It Works

  1. Create an account and complete a health intake questionnaire covering symptoms, medical history, and goals.
  2. Submit bloodwork — your own recent labs, or order through PeterMD's partner lab network.
  3. Provider review — a licensed provider reviews your intake, either via live video consult or an async response within 24–48 hours.
  4. Prescription if approved — injectable testosterone, oral enclomiphene, or an HCG add-on, based on your plan.
  5. Ongoing care — multiple consultations and lab reviews are built into the first six months of therapy.

Pricing: The Full Breakdown

As published on getpetermd.com, verified September 21, 2026.

ItemCost
12-month plan$79/month
6-month plan$109/month
Month-to-month$139/month
HCG add-onAdditional cost (not separately published)
Because payment is collected before your consultation and lab review, and all sales are final, there is limited recourse if you're ultimately not approved for treatment. Understand this policy fully before paying.

True first-year cost (12-month plan)

ComponentCost
12 months at $79/mo$948
Year 1 total (medication only)$948

Lab costs beyond the plan fee aren't clearly broken out separately in company materials — ask for a full written cost estimate, including any lab fees, before enrolling.

What's Included vs. Extra

Included

  • Medication
  • Free shipping on all plan tiers
  • Multiple consultations and lab reviews across the first six months of therapy

Extra

  • HCG add-on, priced separately
  • Exact lab costs beyond the plan fee not clearly published

How billing works: Unlike some subscription programs that can be canceled anytime, PeterMD treats TRT as an exception due to the multiple physician consultations and lab reviews built into the first six months. All sales are final, and prescription products cannot be returned once ordered.

Pros

  • ✓Among the lowest published subscription pricing in this directory on the 12-month plan ($79/mo).
  • ✓Broad state coverage — every state plus DC except Alabama and Idaho.
  • ✓Free shipping across all plan tiers.
  • ✓Very large Trustpilot review sample (nearly 14,000) with a strongly positive aggregate score.
  • ✓Founder has a specific endocrinology specialization, even though the credential is NP rather than MD/DO.
  • ✓HCG add-on available for patients wanting to preserve fertility/testicular function.

Cons

  • ✕All sales are final — no returns on prescription products, and limited refund recourse if you're not approved after paying, since payment is collected upfront.
  • ✕Care is led by a nurse practitioner (Bryan Henry, FNP), not a physician, despite the "MD" in the brand name.
  • ✕BBB rating reports conflict sharply (B vs. F depending on source), and the company isn't BBB-accredited either way.
  • ✕A recurring minority of complaints — on both Trustpilot and BBB — describe real difficulty getting refunds, including one report of a 30-business-day review window before any resolution.
  • ✕Exact lab costs beyond the monthly plan fee aren't clearly published.
  • ✕Not available in Alabama or Idaho.

State Availability

Every state plus Washington, DC, except Alabama and Idaho.

FAQs

How much does PeterMD cost?

$79/month on a 12-month plan, $109/month on a 6-month plan, or $139/month month-to-month, with free shipping on all tiers.

Is PeterMD run by a doctor?

Care is led by founder Bryan Henry, FNP — a family nurse practitioner with an endocrinology specialization, not a physician (MD/DO), despite the brand name.

Can I get a refund from PeterMD?

Refund options are limited. All sales are final, prescription products can't be returned, and because payment is collected before your consultation and lab review, there's limited recourse if you're ultimately not approved for treatment.

Is PeterMD BBB accredited?

No. Reports on its actual BBB letter grade conflict (B in some sources, F in others) — verify current status directly with the BBB before enrolling if this matters to you.

Is PeterMD available in my state?

Yes, in every state plus DC except Alabama and Idaho.

What treatments does PeterMD offer?

Injectable testosterone cypionate, oral enclomiphene, and an optional HCG add-on.

How do I start with PeterMD?

Create an account, complete a health questionnaire, and submit bloodwork — either your own or through PeterMD's partner lab network. A provider reviews your case via video consult or an async response within 24–48 hours.

Medical disclaimer: This content is for informational purposes only and is not medical advice. Testosterone replacement therapy requires a prescription and physician supervision. Always consult a qualified healthcare professional before starting treatment.