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Fountain is a telehealth TRT provider built around a single flat rate: $199/month, positioned as all-inclusive of medication, shipping, the initial consult, follow-up visits, lab interpretation, and unlimited messaging with your care team. It was founded by Dr. Doron Stember, a board-certified urologist trained at NYU, Mount Sinai, and Memorial Sloan-Kettering with a specific clinical subspecialty in male testosterone deficiency — a more specialized credential than the general/family-medicine backgrounds common at other telehealth clinics.
One thing worth confirming directly: older write-ups describe Fountain as offering a cream-only protocol with no injectable option, while newer company materials describe topical cream, self-administered injections, and oral enclomiphene as available choices during intake. It's unclear whether this is a recent expansion of Fountain's offering or a discrepancy between sources — ask specifically what formats are available in your state before enrolling.
Fountain currently operates in roughly 20 states and says it's actively adding more. The most consistent criticism in reviews centers on the cancellation process feeling more involved than the "no contract" positioning suggests, plus some patients comparing Fountain's pricing unfavorably to sourcing the same medication through an independent compounding pharmacy.
Fountain uses a single flat-rate structure rather than a multi-SKU catalog — figures below as published on fountaintrt.com, verified September 21, 2026.
| Item | Cost |
|---|---|
| Monthly plan (medication, shipping, consult, follow-ups, unlimited messaging) | $199/month |
| At-home lab draw via Getlabs (optional) | +~$55 |
| Prepaid 12- or 48-week cycles | Discounted vs. monthly (exact pricing not published) |
| Component | Cost |
|---|---|
| 12 months at $199/month | $2,388 |
| Optional at-home lab draw, if used | +~$55 |
| Year 1 total | ~$2,388–$2,443 |
Choosing a prepaid 12- or 48-week cycle instead of paying monthly is advertised as a discount off the $199 rate, but Fountain doesn't publish the exact prepaid pricing — get a specific quote before committing, since those cycles are non-refundable once purchased.
How billing works: Standard plans are billed month-to-month with no long-term contract — you can cancel at any time going forward. Fountain's terms describe medications and services as "final and not refundable" except when you're found not medically eligible; prepaid 12- or 48-week cycles are also non-refundable once purchased.
$199/month flat, covering medication, shipping, your initial consult, follow-up visits, and lab interpretation. An optional at-home lab draw via Getlabs adds about $55 if you skip the included local partner lab.
Standard plans are month-to-month with no long-term contract. Prepaid 12- or 48-week cycles, if you choose one, are non-refundable once purchased.
Sources disagree: Fountain has been described elsewhere as a cream-only protocol, but current company materials list topical, self-administered injection, and oral enclomiphene as options. Confirm what's actually available in your state during intake.
Fountain operates in roughly 20 states and says it's actively expanding. Enter your zip code on fountaintrt.com to check current availability.
Dr. Doron Stember, MD — a board-certified urologist trained at NYU, Mount Sinai, and Memorial Sloan-Kettering, with a clinical subspecialty in male testosterone deficiency.
Not indicated in available company materials — treat it as self-pay unless you confirm otherwise directly during signup.
During intake you choose a local partner lab (included) or an at-home draw via Getlabs (~$55 extra), then complete a video consultation once your results are in.
Medical disclaimer: This content is for informational purposes only and is not medical advice. Testosterone replacement therapy requires a prescription and physician supervision. Always consult a qualified healthcare professional before starting treatment.